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Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and following countries: Österreich, Tschechische Republik, Polen, Niederlange, Belgien, Luxemburg, Frankreich, Dänemark, Liechtenstein, Großbritanien, Italien, Slowakei, Slowenien, Irland, Schweden ,Ungarn, Spanien, Portugal, Finnland, Estland, Lettland, Litauen, Norwegen, Bulgarien, Griechenland, Island.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 7,50 € per order.

From an order value of 75,00 € onwards, we deliver shipments free of cost.


If the dispatch involves bulky goods (freight forwarding), we calculate as follows:


Bulky goods are marked as such in the item description.


Deliveries to foreign countries:

Bitte entnehmen Sie die Kosten für das von uns belieferte europäische Ausland sowie Inselzuschläge aus folgender Versandtabelle.
Die Versandkosten sind inklusive gesetzlicher Mehrwertsteue


If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:


Bulky goods are marked as such in the item description.


Delivery periods

For goods customised according to customer requirements, the revised submission will be made within 3-7 days  following conclusion of the contract, execution of the design work and delivery of the goods within 14 days  following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 7 - 9 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Payment by invoice
- Payment by instant bank transfer (via Klarna)
-  Payment by invoice (via Klarna)



Further details on payment

 

Payment by invoice is only for authorities and public institutions.

The invoice amount is to be settled at the time of payment on invoice within 10 days.


Our bank account:

Kontoinhaber: H.W. Kernreich Großhandel-Hotelbedarf GmbH
Bankname: Weser-Elbe Sparkasse
IBAN: DE67 2925 0000 0003 27424 94
BIC: BRLADE21BRS



In case of questions, please contact us at the contact details mentioned in the Legal Notice.